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Management is not only about a higher salary. Management is not only about the corner office. Management is not issuing commands and enjoying a bigger desk. What is required of you as a manager?

As you will soon realize, management is about dealing with challenges, providing solutions for your subordinates and inspiring them to new and better positions. A manager has to be on the lookout at all times. Why? His/ her performance is tied to the team performance. This means that your variables of success as a manager are not all under your control. You need to learn how to achieve results through other people.

By the end of this training, you’ll be able to;
 Gain a deeper understanding of your roles and responsibilities.
 Improve communication to effectively set expectations for yourself and your direct reports.
 Adapt your leadership style to meet the needs of individual team members.
 Communicate organizational goals that get results
 Apply delegation strategies to increase productivity and motivation.
 Use effective coaching techniques to maximize your team’s performance.
 And much more!

Who should attend;
 Senior Managers ,
 NGO Leaders and managers,
 Departmental directors,
 Deputy departmental directors,
 Supervisors,
 Team leaders and their assistants,
 Project managers and their assistants,
 Operations managers and their assistants,
 Managers/supervisors in their new management roles.

Outline

LEADERSHIP SKILLS
Management is often confused with leadership. How different are these qualities? How are you supposed to balance them out? Remember, your team is looking up to you.
 Leadership vs Management.
 Leadership motivational tools.
 Power vs authority.
 Becoming a leader.
 Emotional intelligence.
 Crisis and contingency planning.

TRANSITION
How do you embrace your new role? Remember you had friends within the organization. How do you bring out the authority that your docket holds?
 First 100 days.
 Colleague to manager expectation.
 Overcoming resistance.
 Management personas to avoid.
 Friends, colleagues and acquaintances relationship.

TEAM MANAGEMENT
The 21st century calls for team achievement rather than individual accolades. How do you support and bring the best out of your teams?
 Team dynamics.
 Rewarding and engaging people.
 Coaching your team.
 The power of effective delegation.
 Effective recruitment.
 Managing different groups.
 Difficult management situations.
 Stress management.

PROBLEM SOLVING AND DECISION MAKING
Management is all about solving problems and making quick decisions. How do you maintain sobriety in the tough situations?
 Improving business processes.
 Problem solving approaches.
 Constructive controversy.
 Group decisions.
 Impact of values and ethics.

COMMUNICATION
In a management position, you are required to pass information all the time. You also have to read the mood of your team, get the meaning of the unspoken. Your communication skills are very important.
 Planning and structuring.
 Meetings and presentation.
 Feedback.
 Common mistakes and how to avoid them.
 Negotiation, persuasion and influence.
 Difficult communication situations.

SELF MANAGEMENT
Don’t forget to set your standards. What do you consider important? What legacy do you want to leave for your successor?
 General time management tools.
 Prioritization.
 Scheduling.
 Time management challenges.
 Goal setting.
 Concentration and focus.

STRESS MANAGEMENT
With so many people looking up to you for solutions, a boss keeping you on your toes and personal goals to meet, stress is likely to come knocking. How do you find a balance?
 Coping strategies.
 Managing performance stress.
 Happiness and well-being.
 Self-confidence and sleep.
 Anger management.
 Burnout.



Training Methodology
 Power point Presentation and interactive discussion with the facilitator
 Group Exercises
 Participant’s workshop presentations
 Case studies
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Bright Achievers Training Consultants Ltd is a fast-rising provider of Training and Consultancy services based in Nairobi, Kenya. We operate across Kenya, Uganda, Tanzania, Rwanda and South Sudan and exploring opportunities in the entire African continent.

We transform individuals’ lives and organizations’ status through Quality Training such as Human Resource Management, Communication Skills, Customer Care, Personal Assistant and Executive Assistant, Logistics and supply chain management, Leadership & Management, Sales & Marketing, Project Management, Team Building among others.

Bright Achievers Training Consultants Ltd prides itself on offering the highest quality training and consultancy services since its founding. The company's commitment to providing innovative services begins with their staff of certified professionals.

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