We've noticed this is not your region.
Redirect me to my region
What do you want to learn today?

Details

Several phone lines are ringing, lights on the phone are blinking, coworkers are asking questions, & here comes a customer or client. How does the person manning the front desk of an office or business handle several people simultaneously with professionalism & poise? This fast-paced course is specifically designed to answer this & other important questions for those who work as an organization’s first-impression representative at the front desk. In addition to learning the elements of effective verbal & visual communication, participants will find out how to expertly satisfy even the most demanding, difficult people without jeopardizing their health or safety.

The course for receptionists will:

  •       Clear guidelines for presenting a professional image.
  •       Provide tips related to improving productivity.
  •       Suggest tactics for communicating with ease over the telephone & in person.
  •       Offer guidance for dealing with surprises that occur at the front desk.
Reviews
Be the first to write a review about this course.
Write a Review

AMC is a training and consultancy company that provides bespoke in-house and open courses on well over fifty different subjects. Our clients regard us as experts in Leadership and Management Programs – which comprises over 80% of our core business and the team of technical designers at AMC are regularly consulted regarding new course design – ensuring best practice and latest thinking is reflected throughout the business.

Delivering training solutions for over 28 years and training within all market sectors, we are a unique mix of experience and innovation – well established, traditional methods are complemented by forward thinking design, delivery and new technologies. Our clients have described us among other things as ‘reliable’, ‘patient’, ‘flexible’, ‘excellent’, with feedback from delegates very positive.

As a company we think big, but keep small – so that regardless of your company size, we ensure that you will have a dedicated Account Manager and Lead Consultant who are interested in you. We have discreet working relationships with a number of blue-chip organizations, working on large multi-site contracts as we have proved to be effective both in terms of time and cost in diagnosing, designing and delivering training solutions. ...

Sending Message
Please wait...
× × Speedycourse.com uses cookies to deliver our services. By continuing to use the site, you are agreeing to our use of cookies, Privacy Policy, and our Terms & Conditions.