PR, Communication and Languages

INTRODUCTION

Organizational success depends upon the ability of team members to communicate with each other using multiple means and channels. Our interactions with others determine how we are perceived and therefore, each of these interactions is an opportunity to accomplish a planned purpose. Communicating effectively is one of the most powerful skills for achieving objectives, be it on a personal or an organizational level. This training course will help you develop the skills you need to focus on your purpose, profile your audience and develop your message with clarity for an ideal impact and outcome. The ability to create an environment for open discussion and ongoing dialogue is crucial for communication success. The communication skills covered in this training course will help increase your ability to become better at active listening, receiving and giving effective feedback, dealing with different and diverse cultures, and managing conflicts in order to improve quality of relationships and productivity.

This IRES  course relies on self-analysis questionnaires so participants can find out and apply their preferred method of communicating with others. In addition, case studies, round table discussions as well as role-plays will be used to make sure the contents of the course are clear and ready for implementation.

DURATION

5 days.
View the various Courses and  dates below

WHO SHOULD ATTEND

Employees, supervisors, managers, and others seeking to improve their communication skills both on and off the job.

COURSE OBJECTIVES

By the end of the course, participants will be able to:

• Apply the skills necessary to communicate in an effective manner
• Demonstrate their ability to communicate across cultures
• Employ techniques for listening actively and empathically
• Manage interpersonal conflict
• Handle feedback and criticism constructively

TAILOR- MADE

This training can also be customized for your institution upon request to a minimum of 4 participants. You can have it delivered in our IRES Training Centre or at a convenient location.

For further inquiries, please contact us on 

Tel: +254 (020) 211 3814.

Mob: +254 715 077 817, +254 731 240 802, +254 735 331 020.

Email: [email protected]. or 

Email: [email protected]

Mob: +250 789 621 067

REQUIREMENTS

Participants should be reasonably proficient in English. Applicants must live up to Indepth Research Services (IRES) admission criteria.

METHODOLOGY

The instructor led trainings are delivered using a blended learning approach and comprises of presentations, guided sessions of practical exercise, web based tutorials and group work. Our facilitators are seasoned industry experts with years of experience, working as professional and trainers in these fields.

All facilitation and course materials will be offered in English. The participants should be reasonably proficient in English.

ACCREDITATION

Upon successful completion of this training, participants will be issued with an Indepth Research Services (IRES) certificate.

TRAINING VENUE

The training is residential and will be held at IRES Training Centre. The course fee covers the course tuition, training materials, two break refreshments, lunch, and study visits.

All participants will additionally cater for their, travel expenses, visa application, insurance, and other personal expenses.

ACCOMMODATION

Accommodation is arranged upon request. For reservations contact the Training Officer.
Kenya

Email: [email protected].

Mob: +254 715 077 817

Tel: 020 211 3814
Rwanda 

Email: [email protected]

Mob: +250 789 621 067

PAYMENT

Payment should be transferred to IRES account through bank on or before C.O.B 16th September 2019.

Send proof of payment to [email protected].

CANCELLATION POLICY

Payment for all courses includes a registration fee, which is non-refundable, and equals 15% of the total sum of the course fee.

1. Participants may cancel attendance 14 days or more prior to the training commencement date.
2. No refunds will be made 14 days or less to the training commencement date. However, participants who are unable to attend may opt to attend a similar training at a later date, or send a substitute participant provided the participation criteria have been met