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Dear all,
Re: Employee Relations
FineResults Research would like to invite you to a high impact training on Employee Relations to be held in Nairobi from 28th October to 1st November 2019


Event information

Course Name:Employee Relations

Venue: FineResults Research, Nairobi, Kenya

Event Date: 28th October to 1st November 2019

Course Fee: KES 65000 or USD 800

Online Registration: Register here

INTRODUCTION

This Employee Relations training course examines the latest best practice in Employee Relationship Management. Employee Relationship Management involves managing the relationship of each employee with the organisation and with each other. Employee Relations influences every HR decision made in an organisation. The techniques in this workshop will enable the creation of a working environment in which all staff are able to contribute their full potential. This will involve creating a supportive and trusting climate at work and ensuring that individual and collective ER issues are handled positively and sensitively.

DURATION

5 Days

COURSE OBJECTIVES

By the end of this training, participants will:

  • Know how to introduce and manage an effective employee relationship programme

  • Be able to relate the role of ER to the role of the Managers / Supervisor and Team Leader

  • Be able to deal with performance problems and modify the behaviour of employees

  • Be able to influence the behaviour of managers and team leaders

  • Be able to operate disciplinary procedures and grievance procedure

  • Know how to manage absence

  • Understand the role of an Employee Assistance programme

COURSE OUTLINE

Module 1

The Core Role of Employee Relations

  • The Context

  • Change Management

  • Understanding the Rationale of ER

  • The Core Role of ER: Organisational Culture; Employee Engagement; Conflict Resolution; Workplace Investigations; Employee Discipline

  • The Distinction between the Role of ER and the Role of the Manager

  • The Impact on Policies and Procedures

  • The Psychological Contract

Module 2

The ER Function in Practice

  • Communications

  • Team Briefing

  • Consultation

  • Discipline - Gross Misconduct

  • Discipline - Poor Performance

  • Appeals

  • Handling Sickness Absence

Module 3

Supporting the Manager, Supervisor or Team Leader

  • Grievances

  • Conducting the Grievance Interview

  • Management’s Right to Manage

  • Equal Opportunities

  • Discrimination

  • Equality and Diversity

  • Harassment and Bullying

  • Motivation 

Module 4

Managing Employee Performance and Engagement

  • The Performance Management Process

  • Motivation and Goal Theory

  • Giving Feedback and Coaching

  • Informal Participative Decision-making Programmes

  • Job Enrichment

  • Self Managed Work Teams

  • Quality Circles and Kaizen

  • Formal and Informal Consultation Programmes

  • Employee Assistance Programmes

Module 5

Conflict Resolution - Documentation and Software

  • Getting the Best from People

  • Techniques for Resolving Conflict

  • Conflict Management Programmes

  • The Ground Rules

  • Workplace Investigations

  • The Importance of Good Records – consider cloud-based software

  • Personal Development Planning

Visit our website for more details

How to participate

Individual Registration

Contact information

Email: [email protected]

Website: fineresultsresearch.org/training/

 







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FineResults Research Services offers training solutions to individuals, communities, governments and civil society organizations, both local and international.

We also provide application-oriented and field-based consultancy services in all aspects of research and evaluations from inception to completion. This includes research designs, designing monitoring and evaluations systems, technical reviews, programme evaluations, questionnaire validation, data collection, data capture, data analysis and report writing. FineResults Research Services is a limited company incorporated under the laws of Kenya. Its head office is in Nairobi Kenya.

The organization has a wide range of experience working with both local and international organizations in both consultancies and capacity building in Africa and beyond.

Mission

A world class training and research organization for the realization of individuals, organizations and community welfare.

Vision

To provide world class training and research services that increase individuals and organizations productivity in their development role.

Our Value Statement
  • We cherish partnerships.
  • We believe that our Training and Research Solutions can re-energise organisations by creating vision, certainty and strategic intent. ...
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