Leadership and Management Skills for the 21st Century Course

INTRODUCTION

Both leadership and management in the 21st Century are becoming increasingly more complex. Typically, organizations in both the public and private sectors are facing changes driven by political, economic, sociological, technological, legal and environmental issues.

In order to successfully meet these challenges organizations, need to ensure that their leaders and managers at all levels have a comprehensive understanding of their roles, goals and required competencies. This Leadership and Management Skills training course is focused on meeting this requirement. In these 10 days you will learn about:

The range of 21st Century competencies:

• The need to think strategically
• The principles of managing change
• How to approach and solve problems creatively
• Critical aspects of teamwork
• The process of motivating yourself and others
• Methods for managing conflict
• Techniques for dealing with difficult staff

  DURATION

  5 days.

  WHO SHOULD ATTEND 

  • Team leaders seeking to enhance their performance
  • Technical staff seeking a greater understanding of management
  • Managers desiring to sharpen their skills
  • Anyone seeking to step up a level

  COURSE OBJECTIVES

  • Know the importance of character in management
  • Know the four dimensions of behavioral styles
  • Understand how to be a Champion of Change
  • Clarify your role as a leader and manager
  • Identify Five Core Competencies of effective managers
  • Understand a proven model for Developing a Successful Strategy
  • Learn how to build a high-performance team
  • Recognize the difference between ineffective and effective teams
  • Discover techniques for improving their personal performance as a team leader
  • Study the different team player styles and their impact
  • Devise a strategy to manage the team through the stages of development
  • Examine the art of motivating employees
  • Consider methods of dealing with conflicts between team members
  • Review strategies for handling difficult people