Business Process Re-design and Re-Engineering Course

Introduction

This training seminar uses an internationally standard approach to improve your organization's performance. In today’s world, where the market dynamics change quite often, organizations need to work harder to maintain performance in a continually changing business context. And in a globally competitive market, these organizations need to improve the outputs from their processes dramatically and quickly. This can happen through Business Process Re-engineering (BPR).

Business Process Re-design and Re-engineering (BPR) is a powerful approach to bring in significant and sustained improvements in the effectiveness, efficiency, and responsiveness of an organization. This is achieved through understanding the processes through which work is done, identifying performance improvement opportunities, and realizing them. This virtual training seminar offers the keys to the success of the organization.

This training seminar will highlight:

• Business Process Redesign and Re-engineering principles
• Road map to Business Process Redesign and Re-engineering
• Business Process Redesign and Re-engineering tools
• Business Process Redesign and Re-engineering challenges
• Best practices of Business Process Redesign and Re-engineering

Duration

5 Days

Who should attend?

• Business Managers
• Business Process Analysts
• Process Owners
• Business and Systems Analysts
• Information Technology Professionals
• BPM Project Leaders
• BPM Project Team Members and Quality Specialists

At the end of this training seminar, you will learn to: 

• Understand the principles of BPR
• Plan, implement and evaluate BPR in your organization
• Use BPR tools effectively
• Manage the BPR process
• Deal with typical BPR challenges

Topics covered during the programme include:

Module 1: Introduction 

• Developing a Business Process Redesign and Re-engineering (BPR) Vision
• What are the benefits of Business Process Redesign and Reengineering (BPR)?
• How BPR works in both private sector and government?
• The Principles of BPR and how they work
• Reasons for implementing BPR

Module 2: Applying the BPR Method

• Business Process Redesign and Re-engineering (BPR) Method
• Managing a BPR implementation project
• A BPR Framework
• The BPR Conceptual Model
• BPR Key Questions

Module 3: BPR Step by Step

• Business Process Reengineering activities
• Identity and Communicating the Vision for Change
• Put Together a BPR Team
• Identifying Ineffective, Inefficient and Unresponsive Processes
• Define Relevant Process Measures
• Analyze the Process measures and identify improvements

Module 4: Change Management Process for BPR

• Process Reengineering and Change Management
• Preparing for change
• Managing change
• Reinforcing change
• Applying a change management model

Module 5: Using BPR as a Foundation for Continuous Improvement 

• Ensuring thorough Analysis of Processes
• Understanding the facets of resistance to change
• Ensuring Project Success
• Possible Impediments to Improvement
• Business Process Redesign and Reengineering – the Business Case