Establishing and maintaining Laboratory QMS

Introduction

For laboratories to meet internal and accreditation standards, the lab leadership should establish a quality management system. The lab QMS is a system for continuously analyzing, improving, and reexamining resources, processes, and services within an organization. The primary objective of establishing and maintaining a quality management system is to achieve the best possible outcome. Managing the developing and implementation of a robust quality program requires a global understanding of resource mobilization and allocation, processes and outcomes associated with laboratory medicine as well as accreditation systems and regulatory requirements

Developing an effective lab QMS is challenging because the goal of the program (best possible outcome) is often difficult to quantify and may involve processes that are not under direct control of laboratory management. Thus, quality assessment of laboratory medicine should be part of the organization’s total quality plan. The total testing process is a concept that provides a comprehensive working model for evaluating the components of laboratory quality management plan as an interdependent component of and organization’s total quality improvement program. The total testing process consists of pre-analytic, analytic and post analytic processes.

Organizational structure, personnel management, as well as safety are also important components of total quality management in laboratory

Duration – 5 days

Learning objectives

Upon course completion, participants should be able to:

• Identify the essential components of a laboratory quality management system.
• Assess pre-analytic, analytic, and post analytic processes through monitoring of quality indicators.
• Incorporate patient safety goals into the quality management system.
• Determine the effectiveness of the quality management system.

Who should attend?

This program is designed as an educational and training tool for MLS, MT, and MLT personnel, medical laboratory science students and interns, pathology residents, and practicing pathologists.

Methodology

The instructor led trainings are delivered using a blended learning approach and comprises of presentations, guided sessions of practical exercise, web-based tutorials and group work. Our facilitators are seasoned medical laboratory experts with years of experience, working as professional and trainers in these fields.

• 1. Development and Implementation of a Quality Management System
• 2.New Test Method Validation/Verification
• 3.Document Control
• 4. Investigating Occurrences
• 5. Monitoring the Quality Control Program
• 6. General Laboratory Safety
• 7. General Specimen Handling and Transportation Requirements
• 8. Preparation of standard Operating procedures/procedure manuals
• 9. Reagent lot to lot validation/verification
• 10. Internal Audits
• 11. Continuous quality improvement
• 12. Quality assurance guide
• 13. Laboratory complaints handling and client satisfaction survey
• 14. Proficiency Testing
• 15. Personnel management, training and Competency assessment
• 16. Management Review
• 17. Selection and evaluation of referral laboratories
• 18. Risk Assessment
• 19. Laboratory communication
• 20. Ethical conduct and professionalism
• 21. Good Documentation practice
• 22. External audits
• 23. Laboratory equipment maintenance
• 24. Privacy, confidentiality and non-disclosure

• 
  The participant must be conversant with English.
• Upon completion of training the participant will be issued with an Authorized Training Certificate
• Course duration is flexible and the contents can be modified to fit any number of days.
• The course fee includes facilitation training materials, 2 coffee breaks, buffet lunch and a Certificate upon successful completion of Training for onsite trainings.
• One-year post-training support Consultation and Coaching provided after the course.
• Payment should be done at least a week before commence of the training, to AQUTEST INSTITUTE account, as indicated in the invoice so as to enable us prepare better for you.