Emotional Intelligence Course
ENDED
Workshop by
Indepth Research Institute (IRES)
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Details
We experience many different specific emotions at varying levels of intensity on any given day. But there is a lack of emotional awareness, meaning that we are among are unable to identify, comprehend or even be in a position to manage our own emotions.
The good news is that, Emotional intelligence is a flexible skill that is trainable and can be improved through practice. It will require regular and consistent cultivation and maintenance. Emotional Intelligence remains an essential skill that we all need
to strive to acquire for professional and personal development.
Outline
Module 1; Introduction
- The Iceberg Model
- Emotional Intelligence
Module 2; Emotional Intelligence
- Emotions and Responses
- Know Your Emotions
- Self-Assessment Instruction
Module 3; Assess Your Emotional Intelligence
- Emotional Intelligence Defined
- Emotional Intelligence Test
Module4; Emotional Intelligence Competences
- Emotional Intelligence Competencies Introduction
- Self-Awareness
- Self-Regulation
- Self-Motivation
Module 5; Social Competencies
- Empathy
- Relationship Management/ Social Skills
Module 6; Benefits of Emotional Intelligence
- Introduction
- Benefits of EQ
Module 7; Emotional Hijacking
- What is Emotional Hijacking?
Module 8; Assertiveness
Module 9; communication and customer service
Module 10; work etiquette
Schedules
Jun 05, 2023 - Jun 09, 2023
ENDED
| Weekdays | 08:00 AM — 03:00 PM |
| No. of Days: | 5 |
| Total Hours: | 35 |
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Indepth Research Institute (IRES) is a global capacity building and corporate training provider headquartered in Nairobi Kenya. We build the capacity of people, processes and systems for organizational success and growth as well as nurturing a thriving ecosystem. We do this through our four line of services; Data Analytics, strategy and management solutions; Training and development; Digital innovation and Enterprise systems and organizing Experiential Tours.
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