Strategic Management in the Healthcare Sector

Module 1: An Overview of Health System

• Defining a health system
• Components of a health system
• Characteristics of a functioning health system
• Challenges and emerging health Issues
• Case study: comparison of Kenyan and Israeli health care systems

Module 2: The Blue Ocean Strategy for Healthcare

• Understanding the principles of the Blue Oceans Strategy
• Understand how to visualize your strategy and put it into play
• Understand the Four Action Framework used for cost management
• Work with the strategy canvas for patient management
• Understand the Six path framework for creating healthcare market
• The value innovation tool for capital and financial management

Module 3: Corporate Social Responsibility

• What is Corporate Social Responsibility?
• Why Corporate Social Responsibility in the healthcare system
• Understand the relation between Social responsibility and Healthcare systems
• Understanding the scoop for performing CSR in the healthcare Organization
• Learn the benefits of Corporate Social Responsibility in the Healthcare system
• Learn the activities that can be carried out under the CSR in the health sector
• Understand the need for Ethical values and obligations in the Health Care Organizations

Module 4: Effective Strategic Planning in Healthcare Sector

• What is strategic planning?
• Understand the benefits of strategic planning in the healthcare system
• Understand the main phases of creating a successful strategic plan
• The major pitfalls in healthcare strategic plan
• Understanding the common mistakes made during strategic planning
• Working with performance prism model for healthcare management
• Understand the EFQM Excellence model for understanding cause and effect relationship in the healthcare system
• Working with the balanced scorecard model for healthcare system balancing
• Understanding capability and marketing analysis models strategy
• Understanding levels of health care
• Understanding the strategic scenario model for problem tackling in the health care system

Module 5: Making use of Various Tools for Strategic planning

• Understand the SWOT analysis for improving Healthcare market system
• Work with the pestle analysis for Healthcare system operation
• Understanding the cause and effect modelling
• Work with the performance measurement design for decision making
• Understand the VMost model for healthcare projection
• Running performance management system
• Understand strategic prioritization

Module 6: Introduction to Excel for Strategic Planning

• Understand how to format dataset
• Learn how to manipulate data in excel
• Understand the functionality of the excel tabs
• Learn various essential functions and formulas in excel
• Work with pivot tables and chart for presentation and data management
• Understand the descriptive statistics Module 10: Excel of Healthcare System Management
• Work with Smart sheets for tracking, management and reporting in the healthcare system
• Creating of healthcare dashboards in excel for reporting and presentation
• Working with scorecards in excel for better performance
• Learn excel statistics for health care system data management
• Revenue analysis with pivot tables
• Improving customer care services in the healthcare system

Module 7: Strategy Implementation in the Healthcare Sector

• What is strategy implementation?
• Translating strategy into goals and metrics
• Aligning strategy and organization structure
• Learn how to communicate strategic plan
• Managing resistance and identifying possible risks
• Leveraging the organizational culture
• Understand power and the need of informal networks

Module 8: Generation of Informative Dashboards for Healthcare Strategy Implementation

• Understand the benefits of working with a successful dashboard
• Learn how to choose the best Dashboard to work with
• Introduction to different types of dashboards
• Work with the Hospital KPI Dashboards
• Understand the patient satisfaction Dashboard
• Learn the Hospital Performance Dashboard

Module 9: Making use of various Tools for Strategy Implementation

• Understanding the implementation process
• Work with score cards to improve Healthcare performance
• Work with SMART strategy to improve healthcare system productivity
• Understand the 5 implementation steps
• Work with the health impact pyramid

Module 10: Excel of Healthcare system management

• Work with Smart sheets for tracking, management and reporting in the healthcare system
• Creating of healthcare dashboards in excel for reporting and presentation
• Working with scorecards in excel for better performance
• Learn excel statistics for health care system data management
• Revenue analysis with pivot tables
• Improving customer care services in the healthcare system