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Professional Skills for Administrators and Secretaries Training Course

Training by  Trainingcred
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On-Site / Training
May 20, 2024 - May 24, 2024
USD  1,100.00

Details

Introduction

Have you ever wondered what sets a truly exceptional administrator or secretary apart from the crowd? What magical blend of skills turns the gears of offices and makes organizations tick like a well-oiled machine? This isn't just a course; it's a journey to the heart of professional excellence.

Imagine stepping into a world where every email is a masterpiece of communication, where organization isn't just a skill but an art form, and where multitasking becomes as second nature as breathing. In this course, we will unveil the secrets behind impeccable administrative prowess. From mastering the nuances of effective communication to navigating the labyrinth of office management with grace and efficiency, you're about to transform into the administrative superhero every office needs.

Why should you attend this training course?

Are you ready to elevate your administrative and secretarial skills to new heights of excellence and efficiency? This course is your gateway to becoming a standout professional in today’s fast-paced business environment, where every detail matters and every task contributes to the success of the organization.

Imagine yourself as the backbone of your team, seamlessly managing tasks, organizing like a pro, and communicating with unparalleled clarity and professionalism. In this course, you're not just honing your existing skills; you're acquiring new superpowers in the realm of administration and secretarial duties.

We'll embark on a training program through the key areas of administrative and secretarial expertise, from advanced time management techniques to effective communication strategies, from mastering digital tools to handling office logistics with finesse. You'll learn the art of multitasking without sacrificing quality, the secrets of managing challenging workloads, and the strategies to shine as a proactive problem solver.

Get ready for interactive sessions filled with real-life scenarios, hands-on exercises, and role-playing activities. You'll develop not just the skills but also the confidence to handle any situation with grace, efficiency, and a touch of flair.

Who will benefit from this course?

This course is strategically designed for administrative professionals, secretaries, and executive assistants. It covers a spectrum of essential skills needed to excel in these roles, including advanced administrative techniques, communication skills, time management, and organizational strategies.

This course is ideal for:

  • Existing and aspiring administrative professionals
  • Secretaries and executive assistants
  • Office managers and team coordinators
  • Anyone seeking to enhance their administrative skills
What are the Organizational and Professional Benefits of this course?

Organizations will gain:

  • Highly skilled administrative staff capable of supporting various departments
  • Increased efficiency in office operations
  • Improved internal and external communication
  • Enhanced professionalism and corporate image

Participants will acquire:

  • A comprehensive skillset for administrative excellence
  • Improved confidence in managing complex tasks
  • Techniques to handle challenging situations with grace
  • Enhanced career prospects in administrative roles
What are the objectives of this course?

In this training, participants will emerge as versatile and efficient professionals, capable of handling the dynamic demands of a modern office.

By the end of this course, participants will:

  • Master advanced administrative and office management skills
  • Develop effective communication and interpersonal abilities
  • Enhance time management and organizational competencies
  • Learn to handle work pressure with professionalism and poise
  • Acquire practical problem-solving and decision-making skills
How do we train: Our Dynamic Training Approach

Our approach includes:

  • Interactive sessions with seasoned administrative professionals
  • Practical exercises simulating real office scenarios
  • Role-playing to enhance communication and management skills
  • Group workshops for collaborative learning and skill application
  • Continuous evaluation and feedback for personal development

Outline

Module 1: Advanced Office Management
  • Modern office management techniques
  • Effective handling of administrative responsibilities
  • Utilizing office technology for enhanced productivity
Module 2: Effective Communication Skills
  • Professional communication in various business contexts
  • Techniques for clear and effective written and verbal communication
  • Managing internal and external communication efficiently
Module 3: Organizational Skills
  • Strategies for effective planning and organization
  • Prioritizing and managing workloads
  • Organizing meetings and corporate events
Module 4: Time Management Techniques
  • Mastering the art of time management
  • Balancing multiple tasks and deadlines
  • Tools and techniques to enhance time efficiency
Module 5: Professional Etiquette
  • Understanding and practicing office etiquette
  • Building a professional image
  • Handling workplace relationships with tact and diplomacy
Module 6: Dealing with Challenging Situations
  • Strategies for managing office conflicts
  • Handling stress and pressure in the workplace
  • Developing resilience and adaptability
Module 7: Personal Effectiveness
  • Building self-confidence and assertiveness
  • Enhancing personal productivity
  • Continuous personal and professional development

Schedules

May 20, 2024 - May 24, 2024
No. of Days: 5
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Trainingcred Institute is a global institutional capacity building, technical and management consultancy firm with its head office in Nairobi, Kenya. Trainingcred  offers technical and management consultancy services as well as education and training services designed for individuals’ and groups from organizations working in public, not for profit and private sectors.

Trainingcred has identified itself with a niche market that largely comprises of Government ministries, departments and agencies (MDA’s) and UN agencies, Non-Governmental Organizations, from Africa, Europe, Asia, Middle-East and the Caribbean. We have also served academic institutions, international research organizations, financial institutions and private companies from across the globe.

Our education and training services are aimed helping individuals improve their professional knowledge, competence, skill, and effectiveness and enable the institutions to get the best out of their workforce. This is achieved through conducting high impact professional diploma and certificate courses, short courses, conferences, workshops and seminars.
Trainingcred Institute
Kenya
+254759509615
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