Office Management and Effective Administrative Skills Course
Details
INTRODUCTION
Office Management and Effective Administration Skills is an exciting and interactive training course. It is designed to provide office administrators, supervisors of clerical and administrative staff, executive secretaries, and personal assistants the opportunity to review and develop the interpersonal and professional skills they need to do their jobs effectively – thereby contributing to their own, their boss’ and their organization’s success. In this IRES training course, participants learn how to:
- Manage a network of working relations
- Communicate effectively
- Manage time for yourself and others
- Manage the performance of admin staff
- Improve written communications
- Manage and present information
- Organize and improve office systems
DURATION
5 Days.
WHO SHOULD ATTEND
All administrative personnel and people newly appointed to supervisory roles, along with Secretaries and PAs within the office environment, who want to build on their skills and knowledge
Best Regards,
Indepth Research Services
Outline
TOPICS TO BE COVERED
- Program Introduction/Roles, Competencies and Personal Effectiveness
- Team Working, Communication, and Meetings
- Managing Working Relationships /Communication Skills/Supervising Admin Staff
- Managing Time/Desk Management and Office Technology/Writing Skills
- Managing Information & Budgets/Improving Customer Service and Systems
Schedules
| Weekdays | 08:00 AM — 05:00 PM |
| Weekdays | 05:00 AM — 05:00 PM |
| Weekdays | 08:00 AM — 05:00 PM |
| Weekdays | 08:00 AM — 05:00 PM |
| No. of Days: | 5 |
| Total Hours: | 40 |
IRES offers technical and management consultancy services as well as education and training services designed for individuals’ and groups from organizations working in public, not for profit and private sectors.
IRES Kenya has identified itself with a niche market that largely comprises of Government ministries, departments and agencies (MDA’s) and UN agencies, Non-Governmental Organizations, from Africa, Europe, Asia, Middle-East and the Caribbean. We have also served academic institutions, international research organizations, financial institutions and private companies from across the globe. As at 2018 we offer our services in more than 15 locations globally.
Our technical and management consultancy services are in the areas of Agriculture, Education, Energy, Oil and gas, Health, Environment and natural resources, ICT for development, spatial planning, Governance, Management and leadership, communication, transport, revenue management, marketing development and environment among others.
Our education and training services are aimed helping individuals improve their professional knowledge, competence, skill, and effectiveness and enable the institutions to get the best out of their workforce. This is achieved through conducting high impact professional diploma and certificate courses, short courses, conferences, workshops and seminars. ...
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