ADVANCED COMMUNICATION SKILLS

INTRODUCTION

Leaders today are expected to have a wide range of skills – technical, operational and relational hence a higher demand for competency in the area of communication. Leading people – the relational side of management is as important as task-based skills. Communication is the critical competency that underpins relationships, both for keeping team members up-to-date and for winning the support of key stakeholders.

The training course helps leaders become great communicators who know how to win respect, understanding and commitment.

DURATION

5 days.

TARGET AUDIENCE

The Advanced Communication Skills training course is suitable for a wide range of professionals in both public & private sector institutions, but will be particularly beneficial to:

v  People who supervise others and wish to improve their communication skills

v  People who lead teams and wish to do so more effectively

v  People who have been identified as having potential for leadership roles

v  Executives who want to develop capabilities in motivating and inspiring people

OBJECTIVES

Afriex’s Advanced Communication Skills training course aims to enable participants to build high achieving teams where people feel valued by:

v  Showing they are listening to and respecting others

v  Clarifying objectives and expectations and providing support as individuals seek to attain them

v  Developing a collaborative team culture where people work together to achieve goals and overcome challenges

v  Ensuring everyone contributes to discussions and all points of view are heard before making decisions that are then supported by the team

v  Using presentations to win recognition for team achievements and support for goals.

COURSE OUTLINE

v  Sharpening-up Active Listening; Giving Feedback

v  Building Relationships Based on Trust; Creating Respect for Others; Enabling Collaboration

v  Conveying the Organization’s Vision; Setting Clear Priorities; Motivating & Persuading

v  Facilitating Discussion & Debate; Win-Win Negotiations; Managing Effective Meetings

v  Giving Presentations; Action Planning

METHODOLOGY

The instructor led trainings are delivered using a blended learning approach and comprises of presentations, guided sessions of practical exercise, web based tutorials and group work. Our facilitators are seasoned industry experts with years of experience, working as professional and trainers in these fields.

All facilitation and course materials will be offered in English. The participants should be reasonably proficient in English.

TRAINING VENUE, LOGISTICS AND PAYMENT

v  Training is residential and will be held at Afriex Training Centre.

v  The course fee covers the course tuition, training materials, two break refreshments, lunch, and study visits.

v  Accommodation and airport transfer are arranged upon request by the participant.

v  This training can also be tailor made for your institution upon request. You can have it delivered in our training Centre or at a convenient location.

v  For further inquiries, please contact us on [email protected]

v  Payment should be made to Afriex Training Limited bank account before the start of the training and receipts sent to [email protected]

v  Upon successful completion of this training, participants will be issued with an Afriex Training Ltd certificate.