Back to Courses

Effective Office Administration

ENDED

Training by Seiso Consultancy

Inquire Now

On-Site / Training

Ended last Nov 15, 2023

KES 45,000.00

Inquire Book Now

RESPONSE RATE

Details
Schedules
About the Provider

Book Now

Inquire

Details

Office Administrators may think that they are insignificant because of the way some people treat them in the office, they should always consider this… Someone longs to come to the office to hear your soothing voice. Someone drinks coffee from the favorite cup that you gave them. Someone heard a song that reminded them of you. Someone read the book that you recommended and it made a change in their life. Someone blessed you after you assisted them. Someone loves themselves a little bit more because you gave them a compliment. Someone smiled after a hard day’s work when they remembered your joke. Never, ever think that you have no influence whatsoever. Your trace, your impact, which you leave behind with every good deed, can never be erased! So, it is time for your to learn more and scale up.

Course Objective: To equip Office Administrators with tools and tips for being effective and efficient at performing office management functions.

Target Audience: Administrative professionals – Secretaries, Administrative Assistants, Personal Assistants, Receptionists, Office Managers, Client service representatives

No. of Days: 3

Course Outline:

1.0. Personal Effectiveness
1.1. What is personal effectiveness?
1.2. Personal SWOT Analysis
1.3. Challenges faced by Administrative Staff
2.0. How your habits influence your success
2.1. The 7 habits of highly effective people
2.2. Your personality and ability to lead
3.0. Office Administration in practice
3.1. Own your behaviour – master your communication
3.2. Prioritization
3.3. Delegation
3.3. Problem solving and decision making
3.4. Conflict management

Take away from the course
i. Analyze your personal SWOT and work on it
ii. Cultivate routines and habits that will make you more effective at work
iii. Understand how your behaviour affects others and work on areas that need improvement
iv. Hone your prioritization skills and eliminate wasteful activities
v. Practice the art of delegation to free yourself
vi. Implement problem solving and decision making techniques as needed

Training Methodology: Experiential - Use of real case scenarios

Cost: USD 450 or Ksh 45,000
Group rates available at a negotiated rate for 10 - 20 participants

Terms: Full payment before attending the course
: Issue of Certificate of completion after attending course in full

Seiso Consultancy is NITA registered - NITA/TRN/1799

Schedules

Nov 13, 2023 - Nov 15, 2023

ENDED

The Biblical Conference Centre, Dennis Pritt Road, Nairobi, Kenya

Wed, Thu, Fri

09:00 AM — 04:00 PM

Add to Calendar

No. of Days:

Reviews

Be the first to write a review about this course.

Write a Review

Seiso Consultancy is an accredited training provider in Kenya. We were was inspired by the desire to share knowledge and empower people. We do things differently; we listen with the intent of articulating the client’s needs so that we provide training that is impactful.

We are confident of the value we provide and take pride in the unique delivery style (client-centred) we use in our training based on adult learning principles that address different learners’ needs.The style and principles are cognizant of the fact that everyone has something to share and by including the input of each participant, interest efficacy is increased. Our strength lies in breaking complex ideas into simple concepts that can easily be understood and applied at the workplace and elsewhere.

We believe the end result of any training and learning should show a significant return on investment, whether it is in improved performance, profitability or efficiencies. We have trained Banks, Corporates, UN agencies, Embassies, Parastatals, Inter Non- Governmental Organizations, Non-Govern ...