Details
Negotiation is a fact of life. The very thought of negotiating sounds intimidating, yet we do it all the time and not only for business. As life becomes complex and the world more diverse, your ability to use negotiation skills is more important. The mindset
you bring into each and every negotiation is just as important as the tactics and tools you use. Dale Carniege says “if you help people get what they want, they will help you get what you want.”
Course Objective: Understand the negotiation process and the importance of identifying the negotiation drivers.
Target Audience: Sales, Marketing, Customer Service, Administrative staff and anyone who wants to learn about this useful skill.
No. of Days: 2
Course Outline
1.1. Understanding negotiation
1.2. Negotiation styles
1.3. Getting Prepared
1.4. Laying the foundation
1.5. Exchanging information
1.6. Bargaining
1.7. Mutual gain
1.8. Dealing with difficult issues
1.9. Closing the negotiation
1.10. Golden rules for negotiating
Methodology: Experiential - Practical approach. Participants are able to apply learning immediately.
Take away from the course
i. Understand the different negotiation styles
ii. Know how to prepare for a negotiation
iii. Deal with difficult issues in a negotiation
iv. Apply power play and tactics in a negotiation
v. Use the golden rules in a negotiation
Cost: USD 300 or Ksh 30,000
Terms: Full payment should be made before attending the course
Seiso Consultancy is NITA registered - NITA/TRN/1799
Schedules
Mon, Tue | 09:00 AM — 04:00 PM |
No. of Days: | 2 |
We are confident of the value we provide and take pride in the unique delivery style (client-centred) we use in our training based on adult learning principles that address different learners’ needs.The style and principles are cognizant of the fact that everyone has something to share and by including the input of each participant, interest efficacy is increased. Our strength lies in breaking complex ideas into simple concepts that can easily be understood and applied at the workplace and elsewhere.
We believe the end result of any training and learning should show a significant return on investment, whether it is in improved performance, profitability or efficiencies. We have trained Banks, Corporates, UN agencies, Embassies, Parastatals, Inter Non- Governmental Organizations, Non-Govern ...