Details
Outline
Session 1: Introduction
By the end of this session you will be able to:
- Understand who are stakeholders and their importance to the business
- Clearly identify the different stakeholder groups
- Explain the importance of carrying out stakeholder analysis.
- Identify and list all the stakeholders classifying them into primary and secondary stakeholders
- Carry out an assessment of the project sponsor
- Understand the areas of concern of different stakeholders
- Document the needs of stakeholders in order to devise methods of satisfying them
- Be able to consider the characteristics of each of the stakeholders and their groups
Session 2: Stakeholder management strategies
By the end of this session you will be able to:
- Explain the life cycle of stakeholder management
- Analyze the different techniques of stakeholder management
- Manage stakeholders by applying mendelow matrix in stakeholder management.
– Power vs interest grid
– Influence vs. impact grid
– Power vs. influence grid
– Importance vs. influence grid
- Apply the salience model in stakeholder management
- Carry out stakeholder analysis techniques and prioritization
- Formulate a stakeholder management plan.
Session 3: Communication with stakeholders
By the end of this session you will be able to:
- Understand how to develop a communication plan for stakeholders
- List the barriers to communicating with stakeholders and how to overcome them
- Determine the practices for effective communication for each group of stakeholders
- Determine which techniques of communication will be the most effective for each group of stakeholders.
- Understand which requirement presentation format will be most suited for the groups
- Formulate a stakeholder analysis worksheet and identify points where communication with each stakeholder will be most effective
- Identify what kind of reports need to be shared with each of the stakeholders
- Determine best communication technique for each stakeholder
Session 4: Working with stakeholder groups
By the end of this session you will be able to:
- Understand the difference between groups and teams
- Explain different types of teams and how to deal with them
- Analyse various team roles at the workplace
- Apply team management based on Adair’s Three Circle Model
- Apply Kolb’s learning styles and experiential learning cycle to asses team results
Session 5: Stakeholder engagement, Evaluation and Action plan
By the end of this session you will be able to:
- Determine the approach to manage stakeholders and understand how to build internal capacity through trust and credibility
- Identify and choose the best method for engaging stakeholders
- Formulate metrics for measuring the success of engagement
- Review engagement and share feedback with the stakeholders
- Formulate an action plan for feedback and further discussion.
Special Offer
Schedules
Weekdays | 09:00 AM — 05:00 PM |
Weekdays | 09:00 AM — 05:00 PM |
Weekdays | 09:00 AM — 05:00 PM |
Weekdays | 09:00 AM — 05:00 PM |
Weekdays | 09:00 AM — 05:00 PM |
Weekdays | 09:00 AM — 05:00 PM |
Weekdays | 09:00 AM — 05:00 PM |
Weekdays | 09:00 AM — 05:00 PM |
Weekdays | 09:00 AM — 05:00 PM |
No. of Days: | 5 |
Total Hours: | 40 |
Perk Group Africa is a capacity development, and consultancy center, a leading destination for organizations, groups, and individuals seeking to advance their skills in the many domains within our scope.
Our expertise includes Socio-economic Research, training, and consultancies on Spatial technologies, Climate change (Environmental Sustainability), Gender Inclusivity, Data Management and Statistics, Project Cycle Management, Enterprise Development, Governance, Organizational Development, and Personal Productivity.
PGA has a tradition of work excellence, we are privileged to have a pool of highly experienced and motivated consultants, all of whom are recognized as industry leaders in their respective fields.
Our aim is to ensure that our services contribute to the public good through sharing knowledge for the benefit of society.