Performance Management and Appraisal Course

Introduction:

This practical three-day course will provide participants with the skills and knowledge to manage and motivate other people to achieve their best performance.

Duration:

3 days

Learning objectives:

• Articulate the benefits of using a performance development plan and the consequences of not having one in place.
• Distinguish the elements of an effective, integrated performance development system.
• Devise “SMART” annual performance objectives (e.g., objectives that are specific, measurable, attainable, relevant, and trackable).
• Understand the roles of manager and staff in the performance development process.
• Provide a culture of respect and trust within the performance development process by effectively coaching and listening to your direct reports.
• Practice giving and receiving objective and constructive performance feedback with confidence and reduced anxiety.
• Identify best practices for handling challenging situations in performance management.